Sports / Slots
Every action you take on uj99 — opening an account, making a wallet transaction through bKash or Rocket, or accessing any game in the lobby — falls under these terms. Access to uj99 depends on your local law and eligible region; please read these conditions carefully before you continue.
These terms form the agreement between you and uj99 each time you access the platform from a supported region. They apply to every part of the service: your registered account, wallet actions carried out through bKash, Rocket or Bank Transfer, game sessions across all categories, and any communication you send through our support routes. By continuing to use the platform, you confirm that you have read and accepted these conditions in full. We may update these terms when our services change, when payment conditions are revised, or when applicable rules in your region require it. When we do, we will place a clear notice in your account area and on this page. Continued use after that notice constitutes your acceptance of the revised terms. If you do not agree with a change, the correct step is to close your session, stop using the service and contact support to request account closure. These terms do not override any local law that applies to you. Where a specific term conflicts with a rule in your jurisdiction, the local rule takes effect for you. We recommend checking whether access is permitted under the laws of your location before you proceed.
These terms apply specifically to your registered account activity and the services we operate directly. Some areas — like third-party game content or external payment processors — are covered by their own separate conditions. Understanding where this policy starts and stops helps you know exactly where to direct a question or dispute.
Your registered account, login credentials, session activity and any changes made to your profile are fully covered by these terms. You are responsible for keeping your login details secure; any activity recorded under your account is treated as yours unless you report a breach through the support route without delay.
Deposits and withdrawals processed through bKash, Rocket or Bank Transfer fall within this policy. Transaction records are visible in your account wallet history. If a transaction does not appear correctly, you should raise it with support and reference the transaction record shown in your account.
Game titles, lobby pages, promotional notices and policy documents we publish directly are covered by this agreement. Content accuracy is our responsibility. If you notice a discrepancy in any published term, rate or condition shown on site, you can flag it through the support channel listed on this page.
Game content supplied by studios such as CQ9, Spadegaming, Microgaming and PG Soft operates under those studios' own terms alongside ours. External payment processors and any off-platform links you follow are governed by those parties' conditions. We do not control and cannot be held responsible for third-party terms.
These terms are not one-directional. You hold specific, practical rights in relation to your account data, your transaction history and the way we handle your information. You can review your full session and wallet history at any time by opening the account section after you log in — the records shown there reflect every deposit, withdrawal and session event attached to your profile. If any detail appears incorrect, you have the right to ask us to correct it. Raise a correction request through our support route with the relevant transaction reference or account detail clearly stated. We will review the record and respond through the same channel. You also have the right to ask what account data we hold and to request that your account be closed. Closure requests are handled through support; once confirmed, your active session access is removed and your data is retained only as required by applicable rules. Every right listed here is available regardless of which payment method you used — bKash, Rocket or Bank Transfer — to fund your account.
Log in and open the account or wallet section to see your full transaction and session history. Each entry includes a date, amount and status. If a record does not match what you expect, note the reference number before contacting support.
If your registered name, contact detail or payment reference is recorded incorrectly, you can request a correction through support. Provide the specific field you want changed and the correct information; we will confirm once the update is applied.
If any clause in these terms is unclear or you believe a term has been applied incorrectly to your account, open a support query and reference the specific section. We will respond with the applicable policy wording and how it applies to your situation.
You may ask us to close your account at any time. Contact support, confirm your identity through the verification steps shown in your account, and state your reason. We will process the request and confirm closure through the same channel.
If these terms raise a question you cannot resolve by reading this page, or if you need to take a formal step such as a correction request or account closure, the routes below are the published ways to reach us. Use the route that suits your situation and always include your account reference so we can locate your record without delay.
Open the live chat widget visible on any page while you are logged in. This is the fastest route for clarifying a term or raising a transaction question. State the policy section or transaction reference at the start of the conversation.
Send a written query to the support email address listed in your account help section. Email is suitable for formal requests such as data correction, account closure or a written record of a policy decision. Include your registered account name and the relevant detail.
The help section inside your logged-in account contains policy summaries, transaction FAQs and step-by-step routes for common requests. Check there first — many terms questions are answered without needing to open a direct support conversation.
We apply these terms consistently and we want you to understand exactly how your information is managed. Each of the areas below maps to a concrete part of how we operate, so you can verify our approach rather than take it on asserted reputation alone.
Account data — including your registered details, wallet transactions through bKash, Rocket or Bank Transfer, and session records — is retained for the period required by applicable rules. Once that period passes, we remove data that is no longer needed. You can ask what we hold by contacting support.
We use session cookies to keep your login active and to remember your lobby position between pages. No persistent tracking cookie is placed without notice. You can review and adjust cookie settings through your browser at any time; doing so may affect how certain account features load.
Access to your account requires your registered credentials. We recommend you do not share login details and that you log out after each session on a shared device. If you suspect unauthorised access, use the account recovery route shown on the login page and contact support immediately.
If we revise these terms, the updated version is posted here with a notice in your account area. You can request a written summary of any change through the email support route. The date any revision takes effect will be stated clearly at the top of the updated document.
The questions below cover the points we hear most often about these terms and conditions. If your question is not here, open a support conversation and reference the specific section you need clarified.
Yes. Any deposit or withdrawal you process through bKash, Rocket or Bank Transfer is subject to these terms. The transaction record in your account wallet reflects the conditions applied at the time of the transaction. Raise a dispute through support with the transaction reference if something does not match.
We post a notice in your account area and on this page when terms change. Continuing to use the service after that notice means you accept the revised version. If you do not agree, contact support to request account closure before the new terms take effect. We will confirm the closure in writing.
Access depends on your local law and the eligible regions we serve at any given time. These terms govern your use if you are in a supported region. It is your responsibility to confirm that accessing the platform complies with the laws that apply to your location before you use the service.
Log in and check your account profile first — some fields can be updated directly. For changes that require verification, contact support through live chat or email, state the specific field and the correct information, and include your account reference. We will confirm once the correction is applied.
We hold your registered contact details, wallet transaction history and session records for the period required by the rules applicable to our operations. You can request a summary of what we hold by contacting support via email. Data that is no longer required under those rules is removed on a scheduled basis.
Raise the matter through live chat or email support and reference the specific clause you believe was misapplied. Include your account reference and any relevant transaction ID. We will review the record against the published terms and respond with a clear explanation of how the applicable condition was applied.